Name: Wladimir Sardinha
BGRS, Consultant (United Kingdom): 2017 – Present
Crown Worldwide Group, Mobility Executive (United Kingdom): 2016 – 2017
Team Relocations, Relocation Manager (United Kingdom): 2013 – 2015
EMS, International Move Specialist (United Kingdom): 2012 – 2013
Santa Fe Relocation, Global Move Specialist (United Kingdom): 2008 – 2012
A: When I started 10 years ago, I was coordinating household goods moves, and wasn’t aware of how big the world of mobility actually is. As time passed, I learned the ins and outs of the industry, and found myself motivated by how the correct management of a move impacts the lives of people during a crucial transitional phase. The diversity of case scenarios and working with people, also make it challenging and exciting at the same time.
A: Somehow, I’ve always found a connection between my challenges and my work. Prior to working in mobility, I had an opportunity and was asked to start a new role in a new location without much preparation. Now that I know what I know, I wish I could have received intercultural training beforehand to make me more aware of the change process I was about to experience. This knowledge has made me stronger and gave me the ability to put things in perspective to help assignees in different ways. Leaving the comfort zone of your country, family and friends, language, food, culture, and even weather, those are huge things and will have an impact on any person’s life.
A: You need to be a people person, have a global mind-set and be a critical thinker.
A: Detachment of the economic interests of any given company from the heart of what the mobility industry is about.
A: Invest in people, training (and more training), as well as strong supply chain management, and information technology.
A: I believe that companies need to utilize flexible software that enables varying service delivery circumstances to be taken into consideration. At BGRS, technology is intertwined with what we do and it’s important that it enables productivity, ensures service excellence and empowers us to stay focused on the bigger picture with our clients and customers.
A: These topics are a top priority for many organizations; I think ongoing training around diversity and inclusion is absolutely necessary.
A: Focusing on flexibility of global mobility practices is the name of the game.
A: This is not limited to mobility, but the digitization of the industry is a major development and continues to change. It’s great though, because technological advancements are changing many fields, resulting in new platforms, processes, ways of thinking, innovation and so on – it keeps our minds open. The difference in our industry – and especially at BGRS – is we believe in the power of the human touch and that cannot be replaced.